Flexible Learning Design and Spanish Translation for Newmont
Newmont is a leading gold company and a producer of copper, silver, zinc and lead. Newmont’s world-class portfolio of assets is based in North America, South America, Australia and Africa. Newmont commenced a program of work in 2020 to improve the knowledge and understanding of Asset Management end users to ensure alignment with Newmont Standards and Processes. The Asset Management Learning Academy executed the development of a capability development program “Asset Management Development Program” to which additional work was undertaken to enable additional flexible delivery methods and courses translated into Spanish.
The flexible delivery methods consisted of a two part delivery design (referred to as multi-mode) involving e-learning and a face to face workshop. This work required the development of an e-learning styling standard in alignment with the Newmont brand identity.
Challenges surrounded ensuring the multi-mode delivery did not reduce the volume of interaction which was engaged in face to face training, and emphasised the delivery of foundational knowledge in an interactive and engaging way.
Maximise productivity and engage with adult learners through multimode delivery methods.
The Asset Management Learning Academy (AMLA), utilises a five-step design and development method in conjunction with best-practice training design and development approaches. Our approach is executed remotely to the client using online project management tools and quality authoring and design technology by an experienced creative technical team of subject matter experts, and digital and instructional designers. Read more about our five step approach in our earlier case studies, or contact us at firstname.lastname@example.org for more information.
Everyone has different experiences, skill levels and topic knowledge, therefore it can be challenging to take everyone on the same journey in a classroom setting. Flexible delivery methods are valued more than ever before with increased numbers of employees working from home, seeking autonomy as they learn. Multi-mode delivery allowed learners to set their own pace and engagement through breaking the learning process into an online course (Part 1) focusing on theory, and a face to face or virtual workshop which focuses on the practical aspects, networks and discussion (Part 2).
The flexible delivery model was integrated into existing processes, and occurs over five phases; prepare, promote, part 1 (e-learning), part 2 (workshop) and workplace development. Ensuring the existing organisational processes are integrated and the supporting AMDP tools such as training plans and pathways are utilised throughout the process.
The five step approach to design and development facilitated the interpretation and translation of existing english courses into Spanish. This included all content within e-learning and face to face courses such as graphics, videos, audio, documents etc. Although AMLA typically utilises bilingual employees and contractors to execute interpretation and translation, we worked with Newmonts preferred translator. AMLA has the capability of working remotely, across timezones due to our remote project management capability.
The existing Asset Management Development Program had several courses developed into Multi-mode delivery, which reduced overall training time and maximised focus on core outcomes of the program.
The development of multi-mode content included a part 1 e-learning course and supporting learner workbook, gamification, interactive content, animations, e-trainers, online forums, electronic feedback forms, digital self assessment tools, digital badges and certificates.
The part 2 workshop prevented duplication of the core knowledge provided in part 1, by summarising key concepts and focusing on discussions and activities within the workshop network. Supported by a CDP, facilitator guide, train the trainer guide, presentation, workshop activity equipment and feedback form.
Additionally, courses for both multi-mode and full course delivery were translated into Spanish. Inclusive of e-learning and supporting learner workbook, train the trainer guide, presentation, facilitator guide, gamification, interactive content, animations, e-trainers, spanish online forums, electronic feedback forms, digital self assessment tools, digital badges and certificates.