Conflict Management Fundamentals
Course ID: LED-FUND-05 | Effective conflict management emerges from understanding the different ways workplace conflict occurs and can be resolved. This course aims to increase your awareness of how conflict emerges in the workplace and your understanding of how to manage conflict to prevent it from negatively affecting the dynamics of workplace relationships and teams.
Designed for: Any person seeking to learn about conflict management, or further refine their current knowledge and skill. This course would also be ideal for new or existing Leaders, i.e., Seniors, Supervisors, Superintendents, Managers.
Duration: Self-paced. Complete this in your own time and at your own pace with the assistance of course forums, online chat and email.
- Introduction & Overview
- Introduction to Conflict
- Crisis Management
- Conflict Management for Leaders
- Course Completion
Assessment: Yes. See FAQs for more information.
$1,500.00 excl. GST
Terms and Conditions Apply
Contact an AMLA Advisor
Our courses are designed and developed to ensure they are current, relevant, efficient and effective. We do this through the use of technology-enhanced learning approaches, such as responsive technology, animations, games, interactive elements and much more to make a learning experience with us, like no other. We also evaluate the most appropriate learning methods and styles into our courses to ensure learner engagement and learning outcomes are achieved. We’re also here on the journey with you, through real person support a click away in our online chat, course forums or via requesting virtual mentor or coach sessions.
When you have completed payment for a course, access will be granted automatically and you will see all courses and their process under ‘My Account’. We do accept other payment methods, such as purchase order, which require payment to be clear prior to course access. If you have any queries, questions or concerns please contact us at email@example.com.
Learners will receive an AMLA Certificate of Completion in the relevant course/s or pathway in which they undertake. Your certificate will appear automatically when you complete your course and can be re-printed by accessing ‘My Account’. A hardcopy professional certificate can be printed and mailed to you at an additional cost, which is available upon selection when purchasing the course, or at any time following the course completion by contacting AMLA at firstname.lastname@example.org. Courses which require evidence to be submitted and marked, will be issued following successful completion.
Our courses are offered as online, virtual or face to face. The course method is indicated on the course information page. Where a course is online, that indicates you have access 24/7 to complete at your own pace, up to the maximum term of the course access, which is stipulated on the course information page and in our terms and conditions at the time of purchase. Some courses recommend undertaking workplace based activities or practical activities in order to achieve learning outcomes. These recommendations will be highlighted on the course information page.
We’re here on the journey with you and can be reached through our online chat, by discussing with your peers or course coordinators in the course forums or via requesting virtual mentor or coach sessions. Coach/Mentor sessions are available and can be booked and purchased by contacting email@example.com.
Our courses are available to learners globally.
If you are seeking course content in another language, enquire with us directly at firstname.lastname@example.org
Inspired by a competency-based assessment method, evaluating your ability to interpret and process the information provided in the course. AMLA integrates interactive learning methods throughout the material to support your learning journey. End of course Assessments can be comprised of short answer questions, multiple-choice, case study scenarios and reflective tasks. There are no examinations or due dates for assessment, however, courses are only accessible for 12 months from enrolment.
Our e-learning modules run in a web browser and should work across most platforms as our courses are responsive. It is recommended to have a PDF viewer, Internet Browser, Internet connection (i.e. broadband), 2 monitors (ideal but not essential) and speakers/headphones.