Conflict Management Fundamentals
Terms and conditions apply.
Effective conflict management emerges from understanding the different ways workplace conflict occurs and can be resolved. This course aims to increase your awareness of how conflict emerges in the workplace and your understanding of how to manage conflict to prevent it from negatively affecting the dynamics of workplace relationships and teams.
Course ID: LED-FUND-05 | Effective conflict management emerges from understanding the different ways workplace conflict occurs and can be resolved. This course aims to increase your awareness of how conflict emerges in the workplace and your understanding of how to manage conflict to prevent it from negatively affecting the dynamics of workplace relationships and teams.
Designed for: Any person seeking to learn about conflict management, or further refine their current knowledge and skill. This course would also be ideal for new or existing Leaders, i.e., Seniors, Supervisors, Superintendents, Managers.
Duration: This course consists of 24 nominal hours of online learning. As this bundle is self-paced, you can take as little, or as long as you like, within the enrolment period. Complete this in your own time and at your own pace with the assistance of course forums, online chat and email. Courses are accessible for 365 days from enrolment.
- Introduction & Overview
- Introduction to Conflict
- Crisis Management
- Conflict Management for Leaders
- Course Completion
Assessment: Yes. See FAQs for more information.
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Our courses are designed and developed to ensure they are current, relevant, efficient and effective. We do this through the use of technology-enhanced learning approaches, such as responsive technology, animations, games, interactive elements and much more to make a learning experience with us, like no other. We also evaluate the most appropriate learning methods and styles into our courses to ensure learner engagement and learning outcomes are achieved. We’re also here on the journey with you, through real person support a click away in our online chat, course forums or via requesting virtual mentor or coach sessions.
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Inspired by a competency-based assessment method, evaluating your ability to interpret and process the information provided in the course. AMLA integrates interactive learning methods throughout the material to support your learning journey. End of course Assessments can be comprised of short answer questions, multiple-choice, case study scenarios and reflective tasks. There are no examinations or due dates for assessment, however, courses are only accessible for 12 months from enrolment.
Our e-learning modules run in a web browser and should work across most platforms as our courses are responsive. It is recommended to have a PDF viewer, Internet Browser, Internet connection (i.e. broadband), 2 monitors (ideal but not essential) and speakers/headphones.