Flexible Learning Design and Spanish Translation for Newmont

Newmont is a leading gold company and a producer of copper, silver, zinc and lead. Newmont’s world-class portfolio of assets is based in North America, South America, Australia and Africa. Newmont commenced a program of work in 2020 to improve the knowledge and understanding of Asset Management end users to ensure alignment with Newmont Standards and Processes. The Asset Management Learning Academy executed the development of a capability development program “Asset Management Development Program” to which additional work was undertaken to enable additional flexible delivery methods and courses translated into Spanish.

The flexible delivery methods consisted of a two part delivery design (referred to as multi-mode) involving e-learning and a face to face workshop. This work required the development of an e-learning styling standard in alignment with the Newmont brand identity.

Challenges surrounded ensuring the multi-mode delivery did not reduce the volume of interaction which was engaged in face to face training, and emphasised the delivery of foundational knowledge in an interactive and engaging way.

Maximise productivity and engage with adult learners through multimode delivery methods.

The Asset Management Learning Academy (AMLA), utilises a five-step design and development method in conjunction with best-practice training design and development approaches. Our approach is executed remotely to the client using online project management tools and quality authoring and design technology by an experienced creative technical team of subject matter experts, and digital and instructional designers. Read more about our five step approach in our earlier case studies, or contact us at info@amlearningacademy.com for more information.

Everyone has different experiences, skill levels and topic knowledge, therefore it can be challenging to take everyone on the same journey in a classroom setting. Flexible delivery methods are valued more than ever before with increased numbers of employees working from home, seeking autonomy as they learn. Multi-mode delivery allowed learners to set their own pace and engagement through breaking the learning process into an online course (Part 1) focusing on theory, and a face to face or virtual workshop which focuses on the practical aspects, networks and discussion (Part 2).

The flexible delivery model was integrated into existing processes, and occurs over five phases; prepare, promote, part 1 (e-learning), part 2 (workshop) and workplace development. Ensuring the existing organisational processes are integrated and the supporting AMDP tools such as training plans and pathways are utilised throughout the process.

The five step approach to design and development facilitated the interpretation and translation of existing english courses into Spanish. This included all content within e-learning and face to face courses such as graphics, videos, audio, documents etc. Although AMLA typically utilises bilingual employees and contractors to execute interpretation and translation, we worked with Newmonts preferred translator. AMLA has the capability of working remotely, across timezones due to our remote project management capability. 

The existing Asset Management Development Program had several courses developed into Multi-mode delivery, which reduced overall training time and maximised focus on core outcomes of the program.

The development of multi-mode content included a part 1 e-learning course and supporting learner workbook, gamification, interactive content, animations, e-trainers, online forums, electronic feedback forms, digital self assessment tools, digital badges and certificates.

The part 2 workshop prevented duplication of the core knowledge provided in part 1, by summarising key concepts and focusing on discussions and activities within the workshop network. Supported by a CDP, facilitator guide, train the trainer guide, presentation, workshop activity equipment and feedback form.

Additionally, courses for both multi-mode and full course delivery were translated into Spanish. Inclusive of e-learning and supporting learner workbook, train the trainer guide, presentation, facilitator guide, gamification, interactive content, animations, e-trainers, spanish online forums, electronic feedback forms, digital self assessment tools, digital badges and certificates. 

Customised Isometric Course Maps (i.e. outlines).These Maps are interactive within the course.
High Quality Unique Graphics
Spanish Animations and Voices
Spanish Translated Graphics
Translated Digital Badge
Spanish characters for e-learning
Translated documents
Translated presentation
Translated presentation
Translated presentation

Case Study – Newmont

Innovative e-learning for Anglo American

Anglo American PLC is a British multinational mining company, with operations across the globe. Anglo American sought to execute key Asset Management initiatives throughout 2021, which included the design, development and implementation of Asset Tactics Development Training. The training conceptualised consisted of various modules, with one module planned to be implemented as e-learning. Being the first of various modules, the course is intended to provide foundational information to employees regarding Asset Tactics development at Anglo American, in English, Spanish and Brazilian Portuguese.

This course required the development of an e-learning styling standard in alignment with the Anglo American brand identity. In addition, Anglo American envisaged a fresh, interactive and engaging course, which elevated the standard of training within the business.

Challenges surrounded the existing learner perceptions of internal courses, placing great importance on maximising the potential learner experience.

Big thanks to …the team, for understanding our needs and creating a great product in quick time!”

The Asset Management Learning Academy (AMLA), utilises a five-step design and development method in conjunction with best-practice training design and development approaches. Executed remotely to the client using online project management tools and quality e-authoring and design technology by an experienced creative technical team of subject matter experts, and digital and instructional designers.

The creative team commence through the execution of an analysis of the current state and formulate a course design plan (CDP) which will best execute the vision and the associated business strategic objectives. The CDP is reviewed and endorsed by stakeholders and underpins subsequent development activities. As e-learning continues to grow in popularity within organisations, often styling standards are not set or require enhancement. Styling and consistency in brand is as important for a business brand as it is within their documentation, materials and training. Styling standards are established in accordance with business branding, and supporting templates or guidelines are produced for sustainability. Digital design activities are executed in accordance with the CDP and styling across a variety of media, such as graphics, animations, audio, video, gamification and simulation. Usability testing and improvements are made to elevate the learner experience. An important validation step is undertaken in the final stage where the product is reviewed in alignment with the vision confirming it produces the intended result/s.

Our creative technical team understand the pain points and the typical standard of training products across industries and organisations. The vision for every course is backed by the application of core andragogical methods and an advantageous approach to developing superior learning design concepts.

AMLAs diverse capability in the latest e-authoring and digital design tools and techniques, accompanied with knowledge of vocational education and training design and development enables unique, professional and contexualised deliverables.

“Creativity and imagination are the foundations from which we build”.

AMLA produced a one hour e-learning package with unique styling in line with a defined Brand Identity. The completed package included the clients technical content, high quality graphic design, interactive content, gamification features, animations and downloadable learning materials.

The finished product was rolled out to the workforce and later implemented as mandatory employee training. Additional work was carried out to translate this course into both Spanish and Brazilian Portuguese.

High Quality Graphics
High Quality Graphics
3D rendered Isometric interactive course map
Unique Animations

Case Study – Anglo American

Capability Development Program for Newmont

Newmont is a leading gold company and a producer of copper, silver, zinc and lead. Newmont’s world-class portfolio of assets is based in North America, South America, Australia and Africa. Newmont commenced a program of work in 2020 to improve the knowledge and understanding of Asset Management end users to ensure alignment with Newmont Standards and Processes.
As a part of a review into the Newmont – Asset Management Competency Framework, two key areas were highlighted that provide opportunity for improvement. Firstly, a clear and concise Asset Management Development Program focussed on professional staff and secondly, alignment of competencies to the recognised international standard ISO55000 allowing standardised and consistent training material and pre-appointed training facilitators.
This capability program required the development of a training styling standard in alignment with the Newmont brand identity. In addition, Newmont envisaged an interactive and engaging set of face to face courses, which set the foundation for effective adult learning.

[We liked] the professional approach and understanding of our needs to produce a quality product”.

The Asset Management Learning Academy (AMLA), utilises a five-step design and development method in conjunction with best-practice training design and development approaches. Our approach is executed remotely to the client using online project management tools and quality authoring and design technology by an experienced creative technical team of subject matter experts, and digital and instructional designers.

The creative team commence through the execution of an analysis of the current state and formulated course design plans (CDP) which best execute the vision and the associated business strategic objectives. The CDPs were reviewed and endorsed by stakeholders and underpin the subsequent development activities. Styling standards are established in accordance with business branding, and supporting templates and guidelines are produced for sustainability. Design activities are executed in accordance with the CDPs and styling across suitable forms of media, such as graphics and video. Particular focus was made regarding the faciltiation of discussions, continuous improvement activities, networking and team building exercises to maximise the learners experience. An important validation step is undertaken in the final stage where the products are reviewed in alignment with the vision and confirm they produce the intended result/s.

Leveraging the experience and proven track record of our parent company, Work Management Solutions, we understand the challenges of developing existing or new Asset Management professionals across industry, as well as the typical standard of training products which exist. Our execution of capability development programs is backed by the application of core andragogical methods and an advantageous approach to developing superior learning design concepts.

“The team with the best players usually does win – this is why you need to invest the majority of your time and energy in developing your people”.

– Jack Welch
American business executive, chemical engineer and writer.

Consistently in projects we execute, our approach is to evaluate the existing state, identify opportunities for improvement and provide these recommendations to the client for consideration. This resulted in considerable improvement to the initial scope and vision of the capability development program.

AMLA produced a complete capability development program (“Asset Management Development Program”) which included:

• The program framework, pathway and supporting professionally designed program guide.
• Program Training Needs Analysis and Competency Framework Matrix
• Role Specific Training Plans
• Administration tools
• A suite of eight ISO 55000 professional development courses for face to face delivery, as well as several domain specific courses in Work Management, Reliability and Hydrocabons.
• Supporting course materials included a CDP, facilitator guide, learner guide, train the trainer guide, presentation, workshop activity equipment, feedback form and self assessment.
• Access to all original graphics and videos
• Study guide for further development and recognition in ISO 55000.
• Train the Trainer Program, inclusive of observation forms trainer appointment forms and guides.
• Promotional Toolkit
• Communication Plan
• Learner Recognition of prior knowledge process
• Styled Certificates 

Training Needs Analysis and Matricies. Can be mapped to ISO 55000 Competency Framework.
Training Plans
Professional Program Guides
Supporting Program Documents
Promotional Material Concepts
Supporting Program Documents
Supporting Program Documents
Supporting Program Documents
Supporting Program Documents
Supporting Program Documents
Supporting Program Documents
Certificates
Face to Face Presentations
Face to Face Presentations
Face to Face Presentations
Face to Face Presentations
Supporting Materials
Supporting Materials
Supporting Materials
ISO Graphic
High Quality Unique Graphics
High Quality Unique Graphics
High Quality Unique Graphics
High Quality Unique Graphics

Case Study – Newmont